Items must be returned within 14 days of purchase in order to receive a full refund. Items must be returned/shipped within 7 days of delivery. Please note that the "In-Store Pickup" option will remain closed until further notice to further protect the health and safety of our customers and staff. The expected release date is 06/16/2020. Red Velvet / Red Velvet ... Add to Wishlist. UPDATE AS OF 6/1/2020: We have just been notified that this item has been unexpectedly delayed. Took a month to get to me (apparently SM had production shortages, which I’d like to think is because everyone wanted a hard copy album) but I was so happy when it did! Thank you. I just wish it came with like a cover for the case or something. Official, brand new & sealed. From SM Town & Store. Items must be returned within 14 days of purchase in order to receive a full refund. When an order is returned to the store, we will refund the purchase amount, excluding shipping charges. When an order is returned to the store, we will refund the purchase amount, excluding shipping charges. If you wish to receive another item, you will need to return the originally purchased item to the store. IMPORTANT NOTE: Orders containing one or more pre-orders are typically held until all items are released and available to ship together. Therefore, if you wish to receive a poster with your album, you MUST select the “+Unfolded Poster” option before adding the item to your cart! Update As Of 6/20/2020: This albums release date has been updated to be 7/07/2020. When an order is returned to the store, we will refund the purchase amount, excluding shipping charges. We sincerely apologize for any inconvenience. This Album will be released in Korea on OCTOBER 29TH . The music video was originally supposed to come out at 6 PM KST, but at the last second because of unknown reasons the music video got pushed back until 8 PM KST. Return shipping costs must be paid at your own expense. Please double check that the shipping address is correct whenever you place an order! ... pre-order. Only available on a pre-order basis. Items must be returned/shipped within 7 days of delivery. Note: Older internet browsers (IE7) may not work with this website. ETA is 3-4 weeks after deadline of payment. For locations that do not yet have Online Ordering, a phone number is provided for you to place a phone order. Once we have received the item, we will cancel your order and you can place a new order for the item you wish to receive. We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers. Your wishlist has been temporarily saved. For in-store purchases, items can be returned so long as it is sealed and unopened in its original packaging and the receipt is provided. Monster is the debut extended play by Red Velvet - Irene & Seulgi, the first sub-unit of South Korean girl group Red Velvet.It was released on July 6, 2020 by SM Entertainment, with Dreamus serving as the South Korea distributor. We do NOT process exchanges for online orders. Once we receive the items in store, we will refund the purchase amount. Prices may vary in-store. Sun 11:00 am - 7:00 pm, Please login and you will add product to your wishlist. We do not take liability for orders returned due to incorrect shipping addresses or absent residents at the time of delivery. IMPORTANT NOTE: All posters are UNFOLDED and SHIPPED SEPARATELY! The EP contains six tracks, including the title track of the same name and a follow-up single "Naughty pre-order. If you purchase the album with an unfolded poster, please keep in mind that the poster may not be delivered at the same time as your album because it is being shipped separately. POSTER ONLY, 시그니처 | CIGNATURE | 1ST EP ALBUM [LISTEN AND SPEAK] | POSTER ONLY. If you receive one item but not the other, please allow for 2-3 business days for all items to arrive. new. What if my order was shipped but returned to the store?We do not take liability for orders returned due to incorrect shipping addresses or absent residents at the time of delivery. twice [ twicezine vol.2 ] 5th anniversary official md. All the content inside the case was safe and included. Once we have received your claim and send you a follow-up email notification, you have 30 days to respond. Thank you MP for always being to great! bts map of the soul 7 ~ the journey ~ japanese ver. [Pre-Order] MINO 2nd Album - TAKE (2 Set Package), [Pre-Order] A-FLOW 2nd Single Album - YOU, [Pre-Order] JBJ95 4th Mini Album - JASMIN (2 Set Package), [Pre-Order] JBJ95 4th Mini Album - JASMIN. If you encounter an issue with your order, it needs to be reported to us within 7 days of delivery. [Pre-Order] MINO 2nd Album - TAKE (2 Set Package), [Pre-Order] A-FLOW 2nd Single Album - YOU, [Pre-Order] JBJ95 4th Mini Album - JASMIN (2 Set Package), [Pre-Order] JBJ95 4th Mini Album - JASMIN. If a customer still wishes to receive the purchased item(s), he/she will need to place a new order on our website. Flagship Store 928 S Western Ave, STE 107Los Angeles, CA United States of America, Open 7 Days a week Thank you. Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza.

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